RESURGENSPUBLIC ADJUSTING

Claim Type — Denied & Underpaid Claims

Denied or Underpaid Insurance Claims in Georgia

An insurer's denial or settlement offer is not the final word. In Georgia, policyholders have the right to dispute claim decisions through supplemental filings, the appraisal process, and — in cases of bad faith — legal remedies. Resurgens steps in after the fact, reviews what the insurer paid and omitted, then documents and pursues supported additional amounts under the policy.

What Resurgens Can Do After a Denial or Underpayment

The claim is still open longer than most policyholders realize.

Most policyholders accept a denial or low offer because they don't know they have options. Georgia law and standard policy language both provide mechanisms to dispute insurer decisions — and those mechanisms are available even after you've received a check.

The most common path is a supplemental claim. If your original estimate missed damage, if repair costs have increased since the original settlement, or if you've discovered additional scope during reconstruction, a supplement can recover those amounts. Resurgens reviews the insurer's estimate line by line, identifies what's missing or undervalued, and submits a documented supplement.

When the gap between the insurer's estimate and the actual repair cost is significant and the insurer won't negotiate, the appraisal process is available under most homeowner policies. Appraisal is a binding dispute resolution mechanism — each side selects an independent appraiser, a neutral umpire resolves disagreements, and the result is binding. It's the most effective tool short of litigation.

Denials based on policy exclusions can sometimes be overturned with better documentation. Denials based on alleged misrepresentation or late notice can often be disputed with policy analysis and a timeline. Georgia's bad faith statute provides additional remedies when an insurer refuses to pay a covered claim without reasonable cause. Resurgens reviews every denial to identify the path forward.

How Resurgens Approaches Existing Claims

  • Full review of the insurer's estimate vs. actual damage
  • Policy analysis to identify coverage that was missed
  • Supplemental filing for undercounted or excluded scope
  • Re-inspection with independent contractors and specialists
  • Appraisal process representation when negotiation fails
  • Depreciation recovery for contents not yet claimed
  • Documentation support for bad-faith referrals to attorneys
  • No-obligation review before any engagement begins

No Recovery, No Fee

Resurgens charges a 15% contingency fee. If there is no recovery, there is no fee. The complete terms are provided in writing before any engagement begins.

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From the Case Files

What fighting an insurer actually looks like.

The Case Files document a real 18-month fire claim — every dispute, supplement, and payment. If you want to understand what it looks like to push back on an insurer rather than accept their first offer, start here.

Frequently Asked Questions

Denied & underpaid claim questions

Yes. Georgia law and most standard policy language provide several avenues: you can submit additional documentation and request reconsideration, invoke the appraisal process for a binding independent review, or file a complaint with the Georgia Office of Insurance and Safety Fire Commissioner. A public adjuster can manage this process on your behalf — building the documentation, submitting the dispute, and negotiating the settlement.

Service Areas

Serving metro Atlanta and all of Georgia

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